In supervised learning -- for instance in image classification -- modern massive datasets are commonly labeled by a crowd of workers. The obtained labels in this crowdsourcing setting are then aggregated for training, generally leveraging a per-worker trust score. Yet, such workers oriented approaches discard the tasks' ambiguity. Ambiguous tasks might fool expert workers, which is often harmful for the learning step. In standard supervised learning settings - with one label per task - the Area Under the Margin (AUM) was tailored to identify mislabeled data. We adapt the AUM to identify ambiguous tasks in crowdsourced learning scenarios, introducing the Weighted Areas Under the Margin (WAUM). The WAUM is an average of AUMs weighted according to task-dependent scores. We show that the WAUM can help discarding ambiguous tasks from the training set, leading to better generalization performance. We report improvements over existing strategies for learning with a crowd, both on simulated settings, and on real datasets such as CIFAR-10H (a crowdsourced dataset with a high number of answered labels), LabelMe and Music (two datasets with few answered votes).

Due to the noises in crowdsourced labels, label aggregation (LA) has emerged as a standard procedure to post-process crowdsourced labels. LA methods estimate true labels from crowdsourced labels by modeling worker qualities. Most existing LA methods are iterative in nature. They need to traverse all the crowdsourced labels multiple times in order to jointly and iteratively update true labels and worker qualities until convergence. Consequently, these methods have high space and time complexities. In this paper, we treat LA as a dynamic system and model it as a Dynamic Bayesian network. From the dynamic model we derive two light-weight algorithms, LA\textsuperscript{onepass} and LA\textsuperscript{twopass}, which can effectively and efficiently estimate worker qualities and true labels by traversing all the labels at most twice. Due to the dynamic nature, the proposed algorithms can also estimate true labels online without re-visiting historical data. We theoretically prove the convergence property of the proposed algorithms, and bound the error of estimated worker qualities. We also analyze the space and time complexities of the proposed algorithms and show that they are equivalent to those of majority voting. Experiments conducted on 20 real-world datasets demonstrate that the proposed algorithms can effectively and efficiently aggregate labels in both offline and online settings even if they traverse all the labels at most twice.

Learning effective language representations from crowdsourced labels is crucial for many real-world machine learning tasks. A challenging aspect of this problem is that the quality of crowdsourced labels suffer high intra- and inter-observer variability. Since the high-capacity deep neural networks can easily memorize all disagreements among crowdsourced labels, directly applying existing supervised language representation learning algorithms may yield suboptimal solutions. In this paper, we propose \emph{TACMA}, a \underline{t}emporal-\underline{a}ware language representation learning heuristic for \underline{c}rowdsourced labels with \underline{m}ultiple \underline{a}nnotators. The proposed approach (1) explicitly models the intra-observer variability with attention mechanism; (2) computes and aggregates per-sample confidence scores from multiple workers to address the inter-observer disagreements. The proposed heuristic is extremely easy to implement in around 5 lines of code. The proposed heuristic is evaluated on four synthetic and four real-world data sets. The results show that our approach outperforms a wide range of state-of-the-art baselines in terms of prediction accuracy and AUC. To encourage the reproducible results, we make our code publicly available at \url{https://github.com/CrowdsourcingMining/TACMA}.

Representation learning has been proven to play an important role in the unprecedented success of machine learning models in numerous tasks, such as machine translation, face recognition and recommendation. The majority of existing representation learning approaches often require a large number of consistent and noise-free labels. However, due to various reasons such as budget constraints and privacy concerns, labels are very limited in many real-world scenarios. Directly applying standard representation learning approaches on small labeled data sets will easily run into over-fitting problems and lead to sub-optimal solutions. Even worse, in some domains such as education, the limited labels are usually annotated by multiple workers with diverse expertise, which yields noises and inconsistency in such crowdsourcing settings. In this paper, we propose a novel framework which aims to learn effective representations from limited data with crowdsourced labels. Specifically, we design a grouping based deep neural network to learn embeddings from a limited number of training samples and present a Bayesian confidence estimator to capture the inconsistency among crowdsourced labels. Furthermore, to expedite the training process, we develop a hard example selection procedure to adaptively pick up training examples that are misclassified by the model. Extensive experiments conducted on three real-world data sets demonstrate the superiority of our framework on learning representations from limited data with crowdsourced labels, comparing with various state-of-the-art baselines. In addition, we provide a comprehensive analysis on each of the main components of our proposed framework and also introduce the promising results it achieved in our real production to fully understand the proposed framework.

Representation learning approaches require a massive amount of discriminative training data, which is unavailable in many scenarios, such as healthcare, small city, education, etc. In practice, people refer to crowdsourcing to get annotated labels. However, due to issues like data privacy, budget limitation, shortage of domain-specific annotators, the number of crowdsourced labels are still very limited. Moreover, because of annotators' diverse expertises, crowdsourced labels are often inconsistent. Thus, directly applying existing representation learning algorithms may easily get the overfitting problem and yield suboptimal solutions. In this paper, we propose \emph{NeuCrowd}, a unified framework for representation learning from crowdsourced labels. The proposed framework (1) creates a sufficient number of high-quality \emph{n}-tuplet training samples by utilizing safety-aware sampling and robust anchor generation; and (2) automatically learns a neural sampling network that adaptively learns to select effective samples for representation learning network. The proposed framework is evaluated on both synthetic and real-world data sets. The results show that our approach outperforms a wide range of state-of-the-art baselines in terms of prediction accuracy and AUC\footnote{To encourage the reproducible results, we make our code public on a github repository, i.e., \url{https://github.com/crowd-data-mining/NeuCrowd}}.

Learning representation has been proven to be helpful in numerous machine learning tasks. The success of the majority of existing representation learning approaches often requires a large amount of consistent and noise-free labels. However, labels are not accessible in many real-world scenarios and they are usually annotated by the crowds. In practice, the crowdsourced labels are usually inconsistent among crowd workers given their diverse expertise and the number of crowdsourced labels is very limited. Thus, directly adopting crowdsourced labels for existing representation learning algorithms is inappropriate and suboptimal. In this paper, we investigate the above problem and propose a novel framework of \textbf{R}epresentation \textbf{L}earning with crowdsourced \textbf{L}abels, i.e., "RLL", which learns representation of data with crowdsourced labels by jointly and coherently solving the challenges introduced by limited and inconsistent labels. The proposed representation learning framework is evaluated in two real-world education applications. The experimental results demonstrate the benefits of our approach on learning representation from limited labeled data from the crowds, and show RLL is able to outperform state-of-the-art baselines. Moreover, detailed experiments are conducted on RLL to fully understand its key components and the corresponding performance.

Eliciting labels from crowds is a potential way to obtain large labeled data. Despite a variety of methods developed for learning from crowds, a key challenge remains unsolved: \emph{learning from crowds without knowing the information structure among the crowds a priori, when some people of the crowds make highly correlated mistakes and some of them label effortlessly (e.g. randomly)}. We propose an information theoretic approach, Max-MIG, for joint learning from crowds, with a common assumption: the crowdsourced labels and the data are independent conditioning on the ground truth. Max-MIG simultaneously aggregates the crowdsourced labels and learns an accurate data classifier. Furthermore, we devise an accurate data-crowds forecaster that employs both the data and the crowdsourced labels to forecast the ground truth. To the best of our knowledge, this is the first algorithm that solves the aforementioned challenge of learning from crowds. In addition to the theoretical validation, we also empirically show that our algorithm achieves the new state-of-the-art results in most settings, including the real-world data, and is the first algorithm that is robust to various information structures. Codes are available at \hyperlink{https://github.com/Newbeeer/Max-MIG}{https://github.com/Newbeeer/Max-MIG}

Unstructured data from diverse sources, such as social media and aerial imagery, can provide valuable up-to-date information for intelligent situation assessment. Mining these different information sources could bring major benefits to applications such as situation awareness in disaster zones and mapping the spread of diseases. Such applications depend on classifying the situation across a region of interest, which can be depicted as a spatial "heatmap". Annotating unstructured data using crowdsourcing or automated classifiers produces individual classifications at sparse locations that typically contain many errors. We propose a novel Bayesian approach that models the relevance, error rates and bias of each information source, enabling us to learn a spatial Gaussian Process classifier by aggregating data from multiple sources with varying reliability and relevance. Our method does not require gold-labelled data and can make predictions at any location in an area of interest given only sparse observations. We show empirically that our approach can handle noisy and biased data sources, and that simultaneously inferring reliability and transferring information between neighbouring reports leads to more accurate predictions. We demonstrate our method on two real-world problems from disaster response, showing how our approach reduces the amount of crowdsourced data required and can be used to generate valuable heatmap visualisations from SMS messages and satellite images.

Machine learning research for developing countries can demonstrate clear sustainable impact by delivering actionable and timely information to in-country government organisations (GOs) and NGOs in response to their critical information requirements. We co-create products with UK and in-country commercial, GO and NGO partners to ensure the machine learning algorithms address appropriate user needs whether for tactical decision making or evidence-based policy decisions. In one particular case, we developed and deployed a novel algorithm, BCCNet, to quickly process large quantities of unstructured data to prevent and respond to natural disasters. Crowdsourcing provides an efficient mechanism to generate labels from unstructured data to prime machine learning algorithms for large scale data analysis. However, these labels are often imperfect with qualities varying among different citizen scientists, which prohibits their direct use with many state-of-the-art machine learning techniques. We describe BCCNet, a framework that simultaneously aggregates biased and contradictory labels from the crowd and trains an automatic classifier to process new data. Our case studies, mosquito sound detection for malaria prevention and damage detection for disaster response, show the efficacy of our method in the challenging context of developing world applications.

In many machine learning applications, crowdsourcing has become the primary means for label collection. In this paper, we study the optimal error rate for aggregating labels provided by a set of non-expert workers. Under the classic Dawid-Skene model, we establish matching upper and lower bounds with an exact exponent $mI(\pi)$ in which $m$ is the number of workers and $I(\pi)$ the average Chernoff information that characterizes the workers' collective ability. Such an exact characterization of the error exponent allows us to state a precise sample size requirement $m>\frac{1}{I(\pi)}\log\frac{1}{\epsilon}$ in order to achieve an $\epsilon$ misclassification error. In addition, our results imply the optimality of various EM algorithms for crowdsourcing initialized by consistent estimators.